Digital ID View 960H Series Manual de instrucciones Pagina 130
- Pagina / 131
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Error Possible Causes Solutions
• Cannot connect to the
DVR on a local network
• DVR not connected to router • Connect an Ethernet cable from the DVR LAN port
to your router, and then reset the DVR using the
power switch
• DVR and computer not on same
network
• Ensure your DVR and computer are connected to
the same r
o
uter
• If your computer is using a WiFi network, try
connecting it to the router using an Ethernet cable
• Cannot connect to the
DV
R over the Internet
• Ports not forwarded • Port Forward the HTTP port (default: 80) and
Client Port (default: 9000).
• DDNS account not created • Follow the instructions under “Step 2 of 4: Create
a DDNS Account” on page 55
• DDNS not enabled on DVR • Follow the instructions under “Step 3 of 4: Enable
DDNS on the DVR” on page 56
• DDNS address not entered
co
rrectly
• In Internet Explorer or Safari, enter http://, the
DDNS domain name from the confirmation email in
full, and then colon and HTTP port (for example,
http://tomsmith.myddns-flir.com:80
)
• Cannot connect to the
DV
R using a mobile device
• DVR has not been configured
for Internet connection
• Ensure you have followed all the steps in “Setting
up your DVR for Remote Connectivity” on page 51.
See above to troubleshoot remote connections
• Client Port has not been
fo
r
warded
• Forward the Client Port (default: 9000) on your
router.
• IP address used from outside
int
e
rnal network
• Use the DDNS address to connect to the DVR
using a mobile application
• Router is blocking DDNS
c
o
nnection from internal network
• Turn off WiFi connection and attempt to connect
using 3G or mobile network
118
Troubleshooting
Troubleshooting Remote Connections
- D3200/D3300 Series 1
- • D3200 Series 2
- • D3300 Series 2
- Important Safeguards 3
- General Precautions 3
- Installation (Continued) 4
- Features 6
- TABLE OF CONTENTS 7
- Getting Started 13
- Front Panel 14
- Rear Panel 15
- D3316 (16-Channel) 16
- D3216 (16-Channel) 17
- Basic Setup 18
- Step 4: Connect the Monitor 19
- Mouse Control 21
- Remote Control 22
- Using the On-Screen Display 23
- Using the Menu Bar 24
- Using the Zoom Mode 26
- Setting the Date and Time 28
- DST Setup 29
- Configure DST 29
- Settings 29
- Recording 31
- Playback and Backup 32
- Using Playback Controls 34
- Using Zoom in Playback Mode 35
- Using Video Clip Backup 36
- Backing Up Video 37
- Viewing Backed Up Video 38
- Managing Passwords 40
- Adding Users 41
- Using the Main Menu 43
- Adjusting the Video Margin 46
- Adding Privacy Zones 46
- Enabling Audio Recording 49
- Backing up Video Files 51
- Using the Event Search 51
- Using the Log Search 52
- Static IP 53
- Enabling Auto Port Forwarding 53
- HTTP Port 53
- Streaming Rates 54
- Setting up Email Notification 54
- Configuring DDNS settings 55
- Configuring Motion Detection 55
- Configuring Alarm Settings 56
- Formatting USB Flash Drives 57
- Changing Date Format 58
- Changing Time Format 58
- Changing the System Language 58
- Advanced 59
- Upgrading the System Firmware 60
- Restoring to Factory Default 60
- Configuring System Warnings 61
- System Requirements 63
- (not required for 64
- 192.168.0.101 65
- Local DVR IP 65
- HTTP Port number 65
- Step 1 of 4: Port Forwarding 67
- User name: 68
- Domain name*: 68
- Password: 68
- Remote Viewing Interface 70
- Logging into the System 71
- Changing Viewing Modes 72
- Taking Screen Shots 72
- Recording Video 73
- Showing / Hiding Channels 73
- Adjusting Sub-menu Options 74
- Video Playback 77
- Configuring Display Settings 78
- Configuring DDNS Settings 84
- Configuring PTZ Parameters 87
- Viewing System Information 90
- Upgrading System Firmware 90
- Restoring Default Settings 91
- Configuring Event Settings 91
- Configuring Auto-Reboot 92
- Installing FLIR Player 93
- Running FLIR Player 93
- FLIR Mac Player interface 95
- Loading Multiple Video Files 96
- 32-bit Internet 97
- Explorer 97
- Click Allow 98
- Before you Begin 99
- System requirements 100
- Prerequisites 100
- Digi Summit Interface 102
- Using PTZ Controls 103
- Viewing Screenshots 104
- Viewing Manual Recordings 105
- Taking Manual Recordings 109
- Press and hold to delete 114
- E&OE 115
- Configuring PTZ Settings 116
- PTZ Presets and PTZ Cruise 118
- Select Enable 120
- Select Spot-Out 121
- Appendix D: Recording Audio 123
- Removing the Hard Drive 124
- Installing the Hard Drive 125
- Remove the hard drive screws 126
- Formatting the Hard Drive 127
- Troubleshooting 128
- Troubleshooting (Continued) 129
- Need Help? 131
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