Digital ID View 960H Series Información técnica descargar pdf (Pagina 90)

CompuLan Center dba/Digital IDView Technologies

12000 Ford Road, Suite 110, Dallas TX 75234

3 The hard disk is damaged.

22、 The downloading files can not play.

Possible reasons are as followed:

1 There is no media player.

2 There is no DX8.1 software or higher edition.

3 There is no DivX503Bundle.exe file to play AVI video files.

4 The DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows

XP system.

23、 I can not remember the advanced password or network code in the local menu operation.

Please contact the local service or call the HQ service. We will offer the service according the

machine type and the program edition.

24. Can not see the preview Picture of the digital channel

Possible reasons are as followed:

1 Did not add device

2 The device of related channel was not enable

3 The device of related channel was not selected.

4 The selected device did not connect to video sources

5 The channel title of selected remote device does not exist.

6 Stream for remote channel was set by extra stream.

7 User name & password do not matched

8 Directly input IP address or port No. is incorrect when adding device.

9. The resolution of added device is too large to display by the monitor.

25. Clicking “search” while not searching out any of the devices.

Possible reasons are as followed:

1 There is no other device exist in the Local area network

2 The subnet mask setting incorrectly on Network settings.

26、 The snapshot at alarm function was enable, why not catch Picture

Possible reasons are as followed:

1 HDD manage without partition for snapshot.

2 Partition for snapshot is 0

3 The snapshot function is not enabled on record-> storage of related channel.

27. The time shows on digital channel is not the same as local side:

Enable the time synchronous function of digital channel.

28. Can not see preview Picture of analog channel

Possible reasons are as followed:

1 The camera did not connect to video interface

2 The device did not connect to video source

3 Video source is broken.

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Digital ID View 960H Series Información técnica Pagina 90